benger Terms and Conditions

These terms and conditions ("Terms") apply to all users ("Members") of the benger platform ("Site"). benger is an online gaming and sports betting platform operated primarily for users in Bangladesh. By accessing the site, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to these Terms.

These Terms are written in English for users in Bangladesh. In the event of any translation or interpretation dispute, the original text will take precedence.

All services on benger are provided for personal entertainment only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.

2.1 Age Requirement

You must be at least 21 years old to open an account on benger. Persons under 21 are strictly prohibited from registering or playing on this site. benger reserves the right to verify age at any time and may suspend an account until verification is complete.

2.2 Single Account Policy

Each member may hold only one account. Opening multiple accounts under the same name, from the same device, or from the same IP address is not allowed. If multiple accounts are found, benger may close all of them and forfeit any associated balances.

2.3 Registration Information

You must provide accurate and complete information when creating an account — including your full name, active mobile number, and date of birth. Registering with false or incorrect information is a violation of these Terms and may result in account closure.

2.4 Identity Verification (KYC)

benger may request identity verification documents at any time to ensure secure transactions. You may be required to submit a National ID, passport, or other government-issued document. Withdrawals may be held until verification is complete.

It is your responsibility to keep your account login details — username and password — completely confidential. You should not share this information with any third party. If you suspect unauthorised access to your account, contact the benger support team immediately.

Any activity carried out from your account — including in the event of password theft — will be treated as your own activity unless you have notified benger and benger has acknowledged the matter.

We recommend changing your password regularly and using a strong password. For more information on online security, visit our FAQ page.

4.1 Deposits

Deposits on benger can be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200. Deposits are usually processed quickly and credited to your account. If a deposit is delayed, please contact us via live chat.

4.2 Withdrawals

The same payment methods apply for withdrawals: bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. Identity verification (KYC) must be completed before withdrawals can be made.

4.3 Financial Security

benger only accepts transactions from payment accounts registered in your own name. Using a third-party account or payment method may result in the transaction being cancelled and the account being placed under review.

5.1 Welcome Bonus

benger offers a 100% bonus on your first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000. To withdraw winnings from the bonus, you must place bets totalling ৳1,000 × 25 = ৳25,000.

5.2 Other Promotions

To participate in benger's weekly reload offers, slots bonus, cricket offers, and other promotions, the specific terms of each promotion must be followed. Wagering requirements differ per promotion and must be read carefully before claiming any bonus.

5.3 General Bonus Rules

• Multiple bonuses cannot be active at the same time unless the specific promotion's terms state otherwise.
• If you withdraw before meeting the wagering requirement, the bonus and any related winnings will be forfeited.
• benger reserves the right to cancel any bonus in cases of fraudulent bonus claims.
• Bonuses may only be used on specified games or game types — the terms stated in the promotion apply.
• Cashback and special benefits for VIP members are governed by separate rules.

All games available on benger — slots, live casino, sports betting, fishing games, and others — are operated through third-party software providers. Each game has its own rules, which are displayed within the game.

benger reserves the right to void any gaming result caused by a technical error or software malfunction. In such cases, the amount wagered in the affected round will be refunded.

In sports betting, if an event is cancelled or abandoned, the stake for that bet will be returned. If a match is postponed, bets will be settled in accordance with benger's defined policy.

The following activities are strictly prohibited on the benger platform. Involvement in any of them may result in account closure and forfeiture of all balances:

• Opening multiple accounts to abuse bonuses.
• Using software, bots, or any other automated method to influence game outcomes.
• Attempting to access or hack another member's account.
• Using the site for money laundering or as part of any illegal activity.
• Deliberately exploiting any error or vulnerability in the platform.
• Threatening, harassing, or behaving disrespectfully toward benger staff or other members.
• Placing bets or managing an account on behalf of a third party.

benger reserves the right to temporarily suspend or permanently close any account at any time, without prior notice, particularly in cases of Terms violations.

A member may also request to close their account at any time by contacting us via live chat or email. If there are any pending bonus wagering requirements at the time of closure, those bonuses will be forfeited. Any valid balance will be returned.

As part of responsible gaming, you may apply for self-exclusion. For more details, please read our Responsible Gaming Guide.

benger takes responsible gaming seriously. Gaming is for entertainment only — it should not be seen as a source of income. All members should bet within their means and be realistic about the possibility of losing.

If you feel that gaming is affecting your daily life or financial situation, contact our support team or set a deposit limit or self-exclusion. This platform is strictly not for anyone under 21 years of age.

benger treats your personal information with the utmost care. Data collected during account registration and transactions is used solely to provide services and ensure security. Your information is not sold to third parties.

To learn more about how we collect, store, and use your data, read our Privacy Policy. It covers cookie usage, data protection practices, and your rights.

All transactions are secured using SSL encryption. Your financial information is never shared with third parties, except where required for payment processing.

benger's Android (APK) and iOS mobile apps are available through official channels. The same terms and conditions apply when using the mobile app. Downloading the app from unauthorised sources may create security risks — benger will not be held responsible in such cases.

If your mobile device is lost or stolen, notify benger immediately so that your account can be secured.

benger is not liable for any losses arising from technical errors, internet disconnection, third-party software failures, or other unforeseen circumstances. Services on the site are provided as-is, and no guarantee is given regarding any particular outcome.

benger does not guarantee profits or protect against losses from gaming. All gaming activities carry risk, and it is entirely the member's responsibility to be aware of that risk before playing.

If you have a dispute regarding a transaction or gaming result, first raise your complaint through benger's 24/7 live chat or email. After receiving a complaint, benger will investigate and respond within a reasonable time.

If the matter is not resolved via live chat or email, a formal dispute resolution process will be followed. A decision will be made after considering the arguments of both parties.

In any legal dispute, benger's designated jurisdiction and applicable law will govern. By accepting these Terms, you agree to that jurisdiction.

benger reserves the right to modify, add to, or remove these Terms at any time. The updated date will be displayed on the site after any changes. Members will be notified of significant changes where possible.

Continuing to access the site after updated Terms are published means you have accepted the new Terms. Please visit this page regularly.

To learn more about benger, read About Us, where the platform's goals and scope are discussed in detail.